Hotel Berna
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Location was excellent, literally just across the street from the main train station. Very easy access from the airport by tram. Within 10 minute walk of Duomo and 15-20 minute walk of most major attractions. The staff was extremely friendly, and Nadia was just great. She was always smiling, cheerful and happy to help and answer any questions we had. As another reviewer posted, her cappuccino was the best! Breakfast was simple, but very convenient and ideal for our purposes. Rooms were very clean and served the purpose. Will definitely stay here again.
Veeraraghavan
novembre 2023
The hotel is close to the railway station and within easy walking distance of many of Florence's famous sightseeing areas. The staff were friendly, the room was fine for our stay for 2 nights and the bed was comfortable.
Kirstyp68
octobre 2023
The location near to the train station is amazing. Even with 4 luggage (2 big and 2 small) were easy to across the street and 2/3min walk to arrive the building. The breakfast was verry good and the team in general was verry attentions with us (I regret not ordering breakfast every day of our stay). I made a confusion about the checkout date, and they helped me a lot. In front of the hotel has a bakery, and the street a lot of restaurant option couple blocks far from the hotel building. They allow to keep with your luggage after the checkout time while we were waiting our flight/train.
Pedro
juin 2025
Location was close to the train station, so was convenient. But I would caution walking late at night around the hotel as it was a little sketchy and you had to have your wits about you. The room was good, a bit small for 4 people but that is what we asked for. Nadia was amazing and very very helpful. Being high up there are stairs, but there is a lift which was great. Very clean and helpful staff made our stay comfortable.
Salvatore
juillet 2025
The hotel was clean and conveniently located near the train station, which made traveling very easy
Sumitra
avril 2025
Being a 2 star B&B type hotel I expected this place to be much worse. It was actually very good! Location is not in the centre, but next to the station which is also convenient and it really is just a 10 minute walk to the centre. Room was clean, comfortable and spacious. Reception lady also very nice.
David
avril 2025
The staff was really friendly and helpful. Room was 100% clean with all the necessary amenities inside the bathroom (shampoo, soap, really good shower, etc). There was a minibar inside the room, which was a nice surprise. In front and right on the side there are two supermarkets. Right in the corner, a 24/7 Mcdonalds and coffee shops. The location is amazing if you want to walk everywhere. Close to the train station, etc. Nice beds (we stayed in a room for three). I cannot complain.
Lucymary
avril 2024
Location is perfect - less than 5 min by walk from the train station. Room was very clean, has heating, tea pot and mini bar fridge. Also it has balcony with view to Santa Maria Novella church. Staff allowed us to do early check in for free and provided us exact room that we asked when made the booking (2 separate beds). After check-out they offered us coffee and let us to leave the luggage so we could enjoy Uffizi without backpack hustle
Nikita
mars 2025
Nadia is the best hostess. We had a very special stay with her and her staff. Rooms were comfortable, facilities good and the location was super! Just minutes away from the train station and the Piazza del Duomo. The breakfast was very good and Nadia took her time to prepare special delights for our family. She even got a requested flavor yogurt for our grandson and special croissant for our great granddaughter. It truly was a memorable stay. We will be back.
Diane
juin 2025
The hotel was very clean, bathroom and beds were good quality - an additional pillow was welcome! The hotel is very close to Florence SMN station, restaurants and tourist sights. Alina was extremely helpful with finding a nearby laundromat and other local information. We felt very safe in the hotel. We would stay again
Claire
janvier 2025
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