Hotel Berna
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Location was excellent, literally just across the street from the main train station. Very easy access from the airport by tram. Within 10 minute walk of Duomo and 15-20 minute walk of most major attractions. The staff was extremely friendly, and Nadia was just great. She was always smiling, cheerful and happy to help and answer any questions we had. As another reviewer posted, her cappuccino was the best! Breakfast was simple, but very convenient and ideal for our purposes. Rooms were very clean and served the purpose. Will definitely stay here again.
Veeraraghavan
novembre 2023
The hotel is close to the railway station and within easy walking distance of many of Florence's famous sightseeing areas. The staff were friendly, the room was fine for our stay for 2 nights and the bed was comfortable.
Kirstyp68
octobre 2023
The hotel was clean and conveniently located near the train station, which made traveling very easy
Sumitra
avril 2025
Being a 2 star B&B type hotel I expected this place to be much worse. It was actually very good! Location is not in the centre, but next to the station which is also convenient and it really is just a 10 minute walk to the centre. Room was clean, comfortable and spacious. Reception lady also very nice.
David
avril 2025
The staff was really friendly and helpful. Room was 100% clean with all the necessary amenities inside the bathroom (shampoo, soap, really good shower, etc). There was a minibar inside the room, which was a nice surprise. In front and right on the side there are two supermarkets. Right in the corner, a 24/7 Mcdonalds and coffee shops. The location is amazing if you want to walk everywhere. Close to the train station, etc. Nice beds (we stayed in a room for three). I cannot complain.
Lucymary
avril 2024
Location is perfect - less than 5 min by walk from the train station. Room was very clean, has heating, tea pot and mini bar fridge. Also it has balcony with view to Santa Maria Novella church. Staff allowed us to do early check in for free and provided us exact room that we asked when made the booking (2 separate beds). After check-out they offered us coffee and let us to leave the luggage so we could enjoy Uffizi without backpack hustle
Nikita
mars 2025
The hotel was very clean, bathroom and beds were good quality - an additional pillow was welcome! The hotel is very close to Florence SMN station, restaurants and tourist sights. Alina was extremely helpful with finding a nearby laundromat and other local information. We felt very safe in the hotel. We would stay again
Claire
janvier 2025
Having been let down again by surely Europe’s worst airline, Vueling, who cancelled my flight with about 30mins notice, I was forced to find accommodation for the night in Florence at 6pm. So I arrived pretty frazzled at Hotel Berna. It’s a bit of a job to find as it’s on the third floor above various shops etc, but I got a warm welcome and a large, super-clean and very comfortable room. It was surprisingly quiet, given the great, central location, with excellent double-glazing. But the staff were the best thing about it - lovely friendly ladies at check-in and -out. I’d be more than happy to stay again!
Robert
août 2024
Friendly obliging staff so willing to assist in every way.We were so grateful for an early checkin.The room was clean and beds were comfortable.The breakfast was amazing and young man making coffees did a fantastic job too. The hotel location is excellent and central in Florence.The room was suitable for a family of 4
Sven
décembre 2024
the location was most convenient for our arrival by train: we were easily able to walk from the train station with all our luggage without needing a taxi, and the hotel is near restaurants for lunch / dinner and very conveniently close to Santa Maria Novella. The room was amazingly comfortable and included a desk for computer users. And the price was very reasonable which is hard to find in the center of Florence. The buffet breakfast was typical and included.
Athena
avril 2024
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